Fitness Manager

About the role

The Fitness Manager leads the fitness department, ensuring high standards of service, member satisfaction, and operational excellence. This role oversees program delivery, staff performance, and creates a safe, motivating environment for all members.

Key responsibilities

• Lead, supervise, and motivate personal trainers and group exercise instructors.
• Recruit, onboard, train, and develop fitness staff while ensuring valid certifications.
• Oversee daily fitness operations, equipment maintenance, and facility safety.
• Deliver exceptional member experiences, handle consultations, and address feedback.
• Drive personal training sales, monitor trainer productivity, and achieve revenue targets.
• Design and implement fitness programs, ensuring safety and effectiveness.
• Prepare departmental reports, manage schedules, and control budgets.
• Ensure compliance with health, safety, and emergency procedures.

Required profile

• Hold a recognized fitness certification (e.g., ACE, NASM, ACSM, REPs UAE, IS…).
• Proven experience managing fitness operations and a team of trainers.
• Strong knowledge of health, safety, and equipment maintenance standards.

Required skills