Operations Coordinator

About the role

The Operations Coordinator supports daily operational activities by routing work requests, generating work orders, and ensuring accurate documentation. The role acts as a liaison between engineers, supervisors, and team leaders to keep projects on schedule.

Key responsibilities

• Assign and communicate non‑priority‑1 calls to the appropriate engineers, supervisors, and team leaders.
• Create work orders for corrective maintenance (CM), medium‑weight (MW), and quality inspection requests (QIR).
• Prepare remedies, complete work orders, and file them for billing and variable work order processing.
• Compile purchase requisitions and forward them to the relevant department.
• Enter material transactions and labour reporting data into Oracle.
• Generate quotations, maintain related records, and manage supporting documentation.
• Maintain organized filing systems for all work orders and related paperwork.

Required profile

• Higher Secondary Certificate (12th grade) mandatory; diploma preferred.
• 2‑5 years of relevant experience in operations or administrative coordination.
• Strong attention to detail, reliability, and result‑orientation.
• Flexibility in grooming and appearance; basic English communication skills.
• Additional language proficiency is an advantage.

Required skills

• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Experience using Oracle for material punching and labour reporting.