Receptionist – Front Desk (Medical Clinic)

About the role

This full‑time, on‑site position is based in Dubai and supports the daily operations of a medical clinic’s front desk. The Receptionist greets patients, manages appointments and ensures a welcoming environment for visitors and staff.

Key responsibilities

• Welcome and guide patients and visitors, providing a friendly first impression.
• Handle incoming phone calls, answer inquiries and direct calls to appropriate departments.
• Schedule, confirm and modify patient appointments using the clinic’s booking system.
• Maintain accurate patient records, perform data entry, filing and general clerical tasks.
• Assist with administrative support to ensure smooth day‑to‑day clinic operations.

Required profile

• Strong experience in receptionist duties, including appointment management and record keeping.
• Excellent phone etiquette and professional communication skills.
• Proven customer‑service background with a calm, empathetic approach.
• Ability to work efficiently in a fast‑paced environment.
• Fluency in English and Arabic.
• Previous front‑desk experience in a medical or healthcare setting is an advantage.

Required skills