Workshop Supervisor
EXEED UAE · Doubaï
وصف الوظيفة
About the role
Al Ghurair is seeking a proactive Workshop Supervisor to lead daily operations at its Service Center. The role involves overseeing technicians, ensuring efficient workflow, and maintaining high service quality while fostering a collaborative work environment.
Key responsibilities
- Supervise daily workshop activities and manage technicians and workshop staff.
- Coordinate with Service Advisors and the Parts Department to schedule repair and service jobs.
- Monitor workshop loading, work‑in‑progress, and adherence to quality standards.
- Address customer concerns and provide technical explanations for additional repairs.
- Drive workshop targets such as productivity, efficiency, and Fix Right First Time (FIRFT).
- Coach and develop technicians to improve performance and cross‑functionality.
Required profile
- 3–7 years of experience in dealership workshop operations.
- Strong leadership and team‑management abilities.
- Diploma or degree in Automobile or Mechanical Engineering.
- Highly organized, result‑driven, and customer‑focused.
Required skills
- Automotive workshop operations
What we offer
- Opportunity to work within a leading diversified family business in the Middle East.
- Dynamic, inclusive workplace that supports career growth.
- Contribution to a legacy of excellence and innovation.
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EXEED UAE
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