Admin & Operations Officer

About the role

We are looking for a proactive Admin & Operations Officer to oversee daily cleaning operations for a fast‑growing professional cleaning services company in the UAE. You will act as the bridge between clients, field staff, and management to ensure seamless service delivery.

Key responsibilities

• Manage day‑to‑day cleaning operations, including staff scheduling, deployment, client bookings, and job assignments.
• Coordinate with cleaning teams, drivers, supervisors, and customers to guarantee timely arrivals and proper service completion.
• Handle administrative tasks such as quotations, service confirmations, timesheets, invoices, client records, and reporting.
• Monitor inventory of cleaning materials, equipment, uniforms, and support manpower planning.
• Address customer complaints, operational issues, and last‑minute changes independently.

Required profile

• Minimum 5 years of combined administration and operations experience, preferably in a cleaning company.
• Hands‑on experience with staff scheduling, manpower deployment, and client coordination.
• Strong communication, problem‑solving, and multitasking abilities.
• Ability to work independently and manage urgent operational issues.

Required skills

• Microsoft Office (Excel)
• Email communication
• WhatsApp Business for field coordination
• Reporting and administrative documentation

What we offer

• Competitive salary based on experience and qualifications.
• Full‑time permanent contract.
• Opportunity to grow with a newly established cleaning services company.