Administration Officer

About the role

The Administration Officer provides comprehensive administrative support to ensure smooth operations within the department. This role involves coordinating with various internal and external parties, managing office equipment, and maintaining effective communication channels.

Key responsibilities

• Coordinate with departments, entities, clients, and employees to discuss issues and cases.
• Document information, follow up on pending matters, and provide updates to superiors.
• Answer telephone calls, transfer calls, and schedule appointments.
• Manage office equipment (printers, fax, photocopier, conference phone, projector) and ensure functionality.
• Maintain office supplies and oversee the filing system for correspondence.
• Support meeting coordination, including scheduling, participant facilitation, and follow‑up actions.
• Prepare worksheets, charts, and maintain departmental databases as assigned.
• Respond to verbal and written inquiries promptly, upholding client service standards.
• Ensure compliance with SEHA policies, regulatory requirements, and confidentiality guidelines.
• Promote customer service standards and act as a brand ambassador for the facility.

Required profile

Required skills