Administrative Assistant – Hotel Operations

About the role

We are looking for an Administrative Assistant to support the daily operations at Delta Hotels Dubai Investment Park. The role involves interacting with guests and internal teams, handling correspondence, and maintaining accurate records in a fast‑paced hospitality environment.

Key responsibilities

• Serve as the primary point of contact for guests and clients, responding to inquiries via phone and email.
• Enter, update, and retrieve reservation and guest information using computer databases and point‑of‑sale systems.
• Prepare letters, memos, and other documents using word processing, spreadsheet, and presentation software.
• Operate standard office equipment, transmit documents, and ensure accuracy through proofreading.
• Welcome guests, acknowledge their needs, and assist individuals with disabilities in accordance with hotel standards.

Required profile

• Professional appearance and ability to maintain confidentiality of proprietary information.
• Physical capability to lift, carry, or move objects up to 10 lb without assistance.
• Strong communication skills, both written and verbal, with a courteous telephone etiquette.