Admin/Receptionist/Call Center Agent – UAE National (Abu Dhabi)

About the role

United Al Saqer Group is looking for a proactive Admin, Receptionist and Call Center Agent to support multiple departments in Abu Dhabi. The role ensures smooth front‑office operations, handles inbound calls and provides administrative assistance across the organisation.

Key responsibilities

• Manage reception duties and greet visitors professionally.
• Answer and route telephone calls using the company’s telephone system.
• Provide administrative support to various departments, including data entry and document handling.
• Gather and analyse customer data to help improve service processes.
• Maintain accurate records in CRM systems and ensure timely follow‑up.
• Coordinate tasks efficiently to meet internal deadlines.

Required profile

• UAE national with at least a High School Diploma or equivalent.
• Excellent verbal and written communication in English and Arabic.
• Strong organisational and time‑management abilities.
• Analytical mindset with a collaborative, team‑oriented approach.
• Willingness to learn and adapt quickly to new processes.

Required skills

• Proficiency with MS Office applications.
• Experience using CRM systems.
• Familiarity with telephone systems for call handling.

What we offer

• Opportunity to work with a leading UAE company.
• Exposure to a multicultural team.
• Ongoing training and clear career development pathways.