Al Wadi Sales Manager (Mandarin speaker)

About the role

The Al Wadi Sales Manager is responsible for proactively generating and handling sales opportunities for The Ritz‑Carlton in Ras Al Khaimah. The role ensures smooth turnover to event management, builds long‑term customer relationships and meets personal and location sales targets. Mandarin language ability is required to serve Chinese‑speaking guests.

Key responsibilities

• Collaborate with off‑property sales channels to coordinate efforts and avoid duplication.
• Develop and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips and trade shows.
• Participate in sales calls, generate proposals, write contracts and manage customer correspondence.
• Identify new business opportunities, understand market trends and close deals that align with revenue goals.
• Deliver exceptional customer service, support loyalty initiatives and gather guest feedback on product quality.

Required profile

• Either a 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management or related field plus 3 years sales/marketing experience, OR a 4‑year bachelor’s degree with 1 year experience.
• Fluency in Mandarin (spoken and written) to effectively communicate with Chinese‑speaking clients.