Assistant Executive Housekeeper

About the role

NH Collection Dubai The Palm is seeking a motivated and experienced Assistant Executive Housekeeper to support overall housekeeping operations, ensuring high standards of cleanliness, presentation and guest satisfaction.

Key responsibilities

• Assist the Executive Housekeeper in managing daily housekeeping operations and maintaining brand and service standards.
• Supervise and inspect guest rooms, apartments, public areas and back‑of‑house areas.
• Coordinate daily manpower planning, duty rosters and team deployment according to occupancy.
• Coach, develop and supervise housekeeping team members.
• Work closely with Front Office and Engineering to ensure timely room readiness and resolve maintenance issues.
• Respond promptly to guest requests, feedback and housekeeping‑related concerns.
• Monitor linen, uniforms, guest supplies, cleaning materials and equipment to control inventory and costs.
• Support budgeting, productivity monitoring and cost‑saving initiatives.
• Ensure compliance with SOPs, health and safety, hygiene and security requirements.
• Support deep‑cleaning, preventive maintenance and room inspection programmes.
• Promote sustainability initiatives and responsible use of water, energy and chemicals.

Required profile

• Minimum three years (36 months) of experience in hotel housekeeping operations.
• Proven ability to supervise and coach housekeeping staff.
• Strong organisational skills and ability to plan manpower according to occupancy.
• Good communication skills and professional attitude when dealing with guests and internal departments.

Required skills