Assistant Manager - Customer Due Diligence

About the role

The Assistant Manager – Customer Due Diligence will support Emirates NBD’s compliance function by overseeing the end‑to‑end CDD process. You will work closely with business teams, analysts and external compliance units to ensure that all customer onboarding and periodic reviews meet regulatory standards.

Key responsibilities

• Review CDD documentation, perform risk assessments, and conduct screening in line with Compliance and Corporate & Investment Banking guidelines.
• Prepare CDD forms and monitor transactions to detect suspicious activity.
• Manage onboarding, trigger‑based, and periodic CDD cases, ensuring timely conclusions.
• Coordinate with Compliance, OPC ARC and RMC as required.
• Guide CDD analysts on review queries and improve the quality of KYC reviews.
• Engage directly with customers and relationship managers to clarify requirements and resolve escalations.

Required profile

• UAE national with a solid understanding of KYC and AML processes.
• Strong analytical mindset and attention to detail.
• Effective communication skills for interaction with customers and internal stakeholders.

Required skills

• Knowledge of Customer Due Diligence, risk assessment, screening and transaction monitoring.