Associate Unit Administration

About the role

The Associate Unit Administration role supports the nursing administration team at Aster Medical Centre, Qusais. You will act as a liaison between staff, ensure accurate record‑keeping, and help maintain quality standards across the department.

Key responsibilities

• Facilitate communication and coordination among nursing staff and administration.
• Maintain an up‑to‑date employee list, leave records, and duty rosters.
• Process employee appointment orders, create ID and email accounts for new nurses.
• Track BLS training attendance and coordinate nurses’ meetings with the Chief Nursing Officer.
• Arrange manpower for medical camps in collaboration with the AGM Nursing.
• Manage inventory of the Nursing Office.
• Support departmental activities, policy creation, and evaluation of doctors and staff.
• Participate in quality‑assurance initiatives, collect quality indicator data, and adhere to safety norms.
• Ensure proper handling of medical histories, billing, insurance, and legal documents.
• Collaborate with internal stakeholders (CNO, HR, Security, Ambulance) and external partners (educational institutions, healthcare organisations).

Required profile

• 0–2 years of experience in a similar administrative role, preferably in a tertiary hospital.
• Customer Care Professional Certification or Customer Care Supervisor Certification.

Required skills