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Bell Captain – Luxury Hotel Front Services

Atlantis Dubai · Dubai

Mid 🇬🇧 English

Job description

About the role

We are seeking a Bell Captain to lead the Front Services team at Atlantis The Royal in Dubai. The role combines guest‑facing responsibilities with team leadership in a high‑profile, luxury hotel environment.

Key responsibilities

  • Oversee daily operations of the Front Door, Bell Services and Transportation.
  • Train and motivate bell staff to deliver service to international 5‑star standards.
  • Manage service provider utilization, health and safety compliance, and customer satisfaction metrics.
  • Assist the Assistant Manager and Hotel Manager in technical skill development and service delivery.
  • Ensure smooth coordination between front‑of‑house departments and external partners.

Required profile

  • Minimum 2 years’ experience in front‑services or bell operations within a luxury hotel or resort.
  • Demonstrated passion for hospitality and strong customer‑service orientation.
  • Excellent interpersonal and communication abilities.
  • Ability to solve problems quickly and maintain a positive attitude.

Required skills

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    Published 1 month ago

    Expires 3 weeks from now

    28 views · 0 interested

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    Atlantis Dubai

    Dubai