Client Service Advisor – Luxury Retail (Temporary)

About the role

We are looking for a Client Service Advisor to join a leading luxury retail client care team in Dubai Design District on a 3‑6 month temporary contract. The role focuses on delivering premium service and memorable experiences to high‑end customers.

Key responsibilities

• Handle inbound calls and client inquiries professionally and efficiently.
• Resolve client issues, provide product guidance and ensure seamless service.
• Build strong client relationships and deliver experiences aligned with luxury retail standards.
• Collaborate with boutique and internal teams to ensure smooth operations and consistent client care.
• Maintain high‑quality service standards, demonstrating trust, empathy and attention to detail.

Required profile

• Previous experience in inbound call handling or customer service.
• Background in luxury retail, online retail or premium customer service centers is preferred.
• Fluent in Arabic and English.

Required skills

• Strong communication.
• Client handling.
• Problem‑solving.
• Customer service excellence.

What we offer

• Dynamic, client‑focused luxury retail environment.
• Career development opportunities with exposure to premium client care operations.
• Opportunity to learn, grow and thrive in an inclusive and innovative team.