Cluster Learning and Development Executive

About the role

We are looking for a dynamic Cluster Learning and Development Executive to support the learning function across Dukes Dubai The Palm Hotel and NH Collection Dubai The Palm. You will coordinate training initiatives, ensure compliance with brand standards, and foster a culture of continuous learning within both properties.

Key responsibilities

• Coordinate and facilitate orientation and onboarding programs for new team members.
• Organise, schedule and monitor all learning and development activities across both hotels.
• Deliver and coordinate mandatory, operational and leadership training programmes.
• Maintain accurate training records, attendance, certifications and learning reports.
• Manage the Learning Management System and keep training data up‑to‑date.
• Conduct training needs analysis in collaboration with department heads.
• Support the implementation of annual training plans and learning calendars.
• Coordinate cross‑training, departmental training and development initiatives.
• Assist in employee engagement, recognition and talent development programmes.
• Ensure compliance with Minor Hotels, brand and statutory training requirements.
• Monitor training effectiveness through evaluations, feedback and follow‑up actions.
• Prepare monthly training reports, dashboards and compliance statistics.
• Support performance development, succession planning and career development programmes.
• Coordinate external training providers and maintain relationships with educational partners.

Required profile

• Minimum of 2 years’ experience in Learning & Development, Human Resources or Training within the hospitality industry.
• Previous experience in a luxury or upscale hotel environment is preferred.
• Excellent presentation, facilitation and communication skills.
• Strong organisational and time‑management abilities with high attention to detail.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with Learning Management Systems (LMS).
• Familiarity with HRIS platforms.