Commercial Skills Training Manager

About the role

Leads the design and execution of commercial sales skills enablement across EMEA, managing a team to build capability in customer‑centric selling, opportunity qualification, value messaging, negotiation, account planning and commercial excellence.

Key responsibilities

• Establish and govern a commercial sales skills strategy aligned to business priorities and go‑to‑market motions.
• Design, curate and deploy a blended sales skills curriculum covering discovery, qualification, value selling, objection handling, negotiation, account planning and storytelling.
• Partner with sales leadership, marketing, commercial excellence, HR and other stakeholders to diagnose capability gaps and coordinate enablement calendars.
• Drive adoption of sales processes and tools through manager coaching guides, playbooks and reinforcement programs.
• Develop and track KPIs to measure program effectiveness and lead continuous improvement based on data and feedback.
• Manage operational aspects of the team, ensuring achievement of goals within timelines and budgets.

Required profile

• Minimum 10 years of progressive experience in healthcare sales and marketing, including sales, sales training, brand marketing or sales management.
• Strong orthopaedics knowledge or experience.
• At least 3 years of experience leading teams.
• Proven ability to engage and influence senior corporate leadership and translate business strategy into effective educational solutions.
• Experience leading cross‑functional teams in a global matrixed organisation.

Required skills

• Analytics Insights
• Coaching
• Consulting
• Global Market knowledge
• Learning & Development trends
• Learning materials development
• Organizational knowledge
• Process improvements
• Sales enablement
• Sales support
• Sales training
• Strategic sales planning
• Technical credibility
• Training needs analysis (TNA)