Field Service Administrator

About the role

The Field Service Administrator supports TechnipFMC’s service operations in Abu Dhabi by handling work orders, documentation, and data management. This role ensures smooth processing of service requests and accurate reporting to drive operational efficiency.

Key responsibilities

• Create, process, document, and close Service Work Orders in line with company procedures.
• Oversee the Corrective Work Order (CWO) process, monitor aging reports and drive timely follow‑up actions.
• Maintain service operational data across SAP, ServiceMax, Ariba and other business systems, ensuring data accuracy and compliance.
• Prepare reports, analyses and performance metrics to support decision‑making.
• Ensure service documentation packages are complete and correctly filed.

Required profile

• Professional diploma in a related discipline or at least 5 years of practical administrative experience.
• 3‑5 years of administrative experience in a customer‑service environment.
• Strong communication, organizational and time‑management abilities.
• Ability to coordinate activities across multiple stakeholders and manage competing deadlines.
• Professionalism and confidentiality when handling sensitive information.

Required skills

• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Experience using ERP and service‑management systems such as SAP, ServiceMax and Ariba.
• Strong data‑entry, reporting and document‑management capabilities.
• Ability to analyse information, identify discrepancies and resolve routine issues.