Front Desk Agent – Abu Dhabi Edition Hotel

About the role

The Front Desk Agent will be the first point of contact for guests at The Abu Dhabi EDITION, delivering a memorable and personalized experience from check‑in to check‑out. This full‑time, on‑site position requires a proactive attitude and the ability to handle a wide range of guest services throughout their stay.

Key responsibilities

• Welcome guests, manage check‑in and check‑out procedures efficiently.
• Process operational requests, handle guest inquiries, and resolve issues promptly.
• Prepare and maintain accurate reports and documentation related to front‑desk activities.
• Provide information about hotel amenities and local attractions.
• Maintain a safe, clean, and professional front‑desk environment in line with company policies.

Required profile

• High school diploma or equivalent (G.E.D.).
• No prior experience required; training will be provided.
• Ability to work on your feet for extended periods and lift objects up to 10 pounds without assistance.
• Professional appearance, strong communication skills, and respect for confidentiality.

Required skills

What we offer

• Opportunity to work with a globally recognized luxury hotel brand.
• Inclusive, diverse workplace that values each associate’s background.
• Full‑time employment with competitive benefits.