Front Desk Agent
MENA Partner of Louvre Hotels Group · Dubai
Job description
About the role
As a Front Desk Agent you will be the first point of contact for guests, ensuring a warm welcome and a smooth stay from check‑in to check‑out.
Key responsibilities
- Greet guests courteously, manage check‑in and check‑out procedures and handle reservations.
- Maintain accurate guest records and process incidental charges using the Front Office system.
- Provide information on hotel services, local attractions, promotions and events.
- Collaborate with other departments to meet guest needs and uphold hotel policies.
- Ensure privacy of guest information and adhere to environmental, health and safety standards.
Required profile
- Friendly, professional demeanor with strong customer‑service orientation.
- Good communication skills and ability to work efficiently in a fast‑paced environment.
- Attention to detail and ability to handle cash and electronic transactions accurately.
- Knowledge of hotel policies, procedures and local services.
Required skills
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Published 1 week ago
Expires 1 month from now
15 views · 0 interested
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MENA Partner of Louvre Hotels Group
Dubai