Front of House Receptionist

About the role

The Front of House Receptionist sets the first impression for the RLS community, embodying the school’s purpose, principles and values. You will be the primary point of contact for students, parents, staff and visitors, ensuring a welcoming and professional environment.

Key responsibilities

• Greet and welcome visitors with warmth and professionalism.
• Direct visitors, notify staff of arrivals, and maintain a clean, organised reception area.
• Answer, screen and transfer calls following RLS telephone etiquette.
• Provide accurate information on curriculum, admissions, services and policies.
• Maintain daily student attendance records, follow up on absences, and keep the student portal updated.
• Generate attendance and absence reports for senior leadership.
• Support school tours, events and admissions enquiries.
• Carry out administrative and secretarial duties as delegated.
• Ensure compliance with all RLS policies, procedures and codes of conduct.

Required profile

• Full fluency in Arabic and English.
• Minimum two years’ front‑desk or customer‑service experience, preferably in an educational setting.
• Degree, high‑school diploma or equivalent qualification.
• UAE national.
• Strong administrative, organisational and multitasking abilities.
• Ability to handle confidential information and work both independently and collaboratively.

Required skills

What we offer

• Opportunity to contribute to a respected educational community.
• Professional development in a supportive environment.