Front Office Agent – Guest Services
Hilton · Dubai
Job description
About the role
As a Front Office Agent at Waldorf Astoria Ras Al Khaimah, you will be the first point of contact for guests, creating memorable first impressions and ensuring smooth check‑in and check‑out experiences.
Key responsibilities
- Greet guests warmly and manage the registration process efficiently.
- Handle guest inquiries, requests, and complaints with professionalism.
- Coordinate with housekeeping, concierge, and other departments to fulfill guest needs.
- Maintain accurate records of reservations, payments, and guest preferences.
- Ensure the front desk area is organized and presentable at all times.
Required profile
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast‑paced environment.
- Positive attitude and a genuine passion for hospitality.
- Ability to work flexible hours, including weekends and holidays.
Required skills
What we offer
- Opportunity to work with a globally recognized hospitality brand.
- Career development and training programs.
- Competitive benefits and a supportive workplace culture.
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Published 1 month ago
Expires 3 weeks from now
43 views · 0 interested
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Hilton
Dubai