General Manager - Retail & Destination Asset Management

About the role

This senior position leads the operational, commercial and financial performance of a portfolio of high‑profile retail and lifestyle destinations in Dubai. The General Manager will drive asset value, tenant performance and customer experience while shaping long‑term asset management strategies.

Key responsibilities

• Define and execute overall strategy for operational, commercial and financial performance of multiple retail and lifestyle assets.
• Manage asset‑level P&L, including budgeting, forecasting, CAPEX planning and OPEX optimisation.
• Develop and implement asset management strategies to maximise revenue, profitability and long‑term value.
• Monitor tenant trading performance and work with leasing teams to optimise tenant mix.
• Collaborate with retailers and marketing teams to increase footfall, engagement and sales growth.
• Oversee day‑to‑day operations such as facilities, security, cleaning, waste management and health & safety.
• Produce regular reports covering financial performance, operational metrics and strategic initiatives.
• Conduct market research, competitor benchmarking and retail trade analysis to identify growth opportunities.
• Partner with development and project teams on asset enhancements, repositioning and capital projects.
• Lead and develop cross‑functional teams to ensure operational excellence and best‑in‑class customer experiences.

Required profile

• Bachelor’s degree in Business, Management, Economics, Real Estate or a related discipline.
• 15+ years of experience in retail asset management, shopping‑mall management, destination management or commercial real‑estate.
• Proven track record managing large‑scale retail, lifestyle, mixed‑use or destination assets.
• Strong understanding of retail operations, tenant performance management and asset optimisation.
• Experience with P&L responsibility, budgeting and financial reporting.
• Excellent stakeholder management skills with the ability to engage retailers, operators, service providers and senior leadership.

Required skills

What we offer

• Opportunity to manage a prestigious portfolio of high‑profile retail and lifestyle destinations.
• Exposure to some of the region’s most prominent real‑estate and retail assets.