Guest Experience Expert Receptionist

About the role

As a Guest Experience Expert Receptionist at Aloft Abu Dhabi, you will be the first point of contact for guests, ensuring every interaction is memorable and seamless. You will support guests throughout their stay, from check‑in to check‑out, while upholding the brand’s high standards of service.

Key responsibilities

• Deliver a wide range of guest services, including check‑in, check‑out, and handling special requests.
• Process operational needs, complete reports, and share local area highlights with guests.
• Assist with loading/unloading vehicles and transport luggage to and from guest rooms or designated bell areas.
• Maintain a safe work environment, follow company policies, and protect confidential information.
• Perform physical tasks such as standing, walking, lifting objects up to 50 lb unassisted (100 lb with assistance), and navigating stairs or service ramps.

Required profile

• High school diploma or G.E.D. equivalent.
• No prior related work or supervisory experience required.
• Ability to work on your feet for extended periods and handle physical tasks safely.
• Professional appearance, communication, and adherence to company standards.

Required skills

What we offer

• Full‑time, on‑site position in a vibrant hotel environment.
• Opportunities for growth within the Marriott International family.