Head Waiter / Head Waitress – L'Abysse Restaurant

About the role

One&Only Resorts is seeking a dynamic Head Waiter/Head Waitress to lead the service team at L'Abysse, its new French‑Japanese fine‑dining concept on The Palm, Dubai. You will be responsible for delivering impeccable guest experiences while upholding the restaurant’s standards of elegance and precision.

Key responsibilities

• Maintain and continuously improve service standards in line with the restaurant’s SOPs.
• Supervise, coach and motivate the front‑of‑house team to ensure flawless execution of every service.
• Coordinate closely with the kitchen and bar to guarantee timely and accurate order delivery.
• Handle guest inquiries and resolve issues promptly, ensuring guest satisfaction.
• Manage staffing schedules, inventory of service supplies, and daily operational reports.
• Conduct regular training sessions on fine‑dining etiquette, French and Japanese service techniques.

Required profile

• Proven experience as a Head Waiter, Head Waitress or similar senior front‑of‑house role in a high‑end restaurant.
• Strong leadership and team‑building abilities.
• Excellent attention to detail and a passion for delivering luxury service.
• Fluent in English; additional language skills are a plus.

Required skills

• Proficiency with POS and table‑management systems.

What we offer

• Competitive full‑time salary package.
• Opportunity to work in a prestigious international resort brand.
• Professional development within a globally recognised hospitality group.