Health Checkup Coordinator

About the role

The Health Checkup Coordinator is responsible for managing and coordinating patient health screening services, ensuring a seamless and efficient experience for patients and corporate clients. The role involves appointment coordination, patient communication, and collaboration with clinical departments to meet hospital standards and quality requirements.

Key responsibilities

• Coordinate end‑to‑end health checkup appointments for individual patients and corporate screening programs.
• Contact patients and corporate clients to schedule appointments, provide pre‑checkup instructions and confirm attendance.
• Welcome and guide patients throughout the health checkup journey, ensuring an excellent experience.
• Register patients accurately, verify required documents and maintain confidentiality.
• Coordinate with physicians, nursing, laboratory, radiology and other departments to ensure smooth patient flow.
• Monitor progress of health checkup activities and ensure all investigations are completed on time.
• Address patient queries, provide information on screening packages and escalate concerns when needed.
• Prepare and maintain daily/monthly reports on appointments, patient volumes and service performance.

Required profile

• Bachelor’s degree or diploma in Healthcare Administration, Nursing, Business Administration or a related field.
• 2–3 years of experience in healthcare coordination, patient services or medical administration.
• Experience working in a hospital or healthcare facility in the UAE is preferred.
• Knowledge of healthcare processes, patient registration and medical terminology.

Required skills

• Proficiency in MS Office.
• Familiarity with hospital information systems.