Hostess – Luxury Hospitality at DELANO Dubai
AccorHotel · Dubai
Job description
About the role
As a Hostess at DELANO Dubai, you will be the first point of contact for guests, creating a warm and polished first impression in a luxury hospitality setting. You will manage reservations, seating, and guest flow while ensuring the brand’s high standards are consistently delivered.
Key responsibilities
- Welcome guests with a refined, courteous demeanor, setting an immediate sense of arrival and comfort.
- Accurately manage reservations, capture special requests, and communicate details to the service team.
- Organise table allocations to balance sections, optimise service flow and maintain optimal guest experience.
- Monitor guest arrivals, wait times and table turnover to keep restaurant operations smooth and well‑paced.
- Engage with waiting guests, providing attentive service and information about the venue.
- Handle walk‑in guests and waiting lists fairly, ensuring clear communication and a positive journey.
Required profile
- Proven experience in luxury hospitality environments such as high‑end hotels, restaurants or beach clubs.
- Exceptional communication skills with a warm, polished guest approach.
- Strong understanding of reservation systems, seating management and restaurant operations.
- Ability to remain calm, composed and guest‑focused in a fast‑paced setting.
- Team‑player attitude with effective coordination with front‑of‑house and kitchen teams.
What we offer
- Opportunity to join an international, fast‑growing hospitality group with a strong brand.
- Creative and rewarding work environment that encourages innovation.
- Competitive compensation package and ample development opportunities.
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Published 1 week ago
Expires 1 month from now
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AccorHotel
Dubai
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