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Hostess – Luxury Hospitality at DELANO Dubai

AccorHotel · Dubai

🇬🇧 English

Job description

About the role

As a Hostess at DELANO Dubai, you will be the first point of contact for guests, creating a warm and polished first impression in a luxury hospitality setting. You will manage reservations, seating, and guest flow while ensuring the brand’s high standards are consistently delivered.

Key responsibilities

  • Welcome guests with a refined, courteous demeanor, setting an immediate sense of arrival and comfort.
  • Accurately manage reservations, capture special requests, and communicate details to the service team.
  • Organise table allocations to balance sections, optimise service flow and maintain optimal guest experience.
  • Monitor guest arrivals, wait times and table turnover to keep restaurant operations smooth and well‑paced.
  • Engage with waiting guests, providing attentive service and information about the venue.
  • Handle walk‑in guests and waiting lists fairly, ensuring clear communication and a positive journey.

Required profile

  • Proven experience in luxury hospitality environments such as high‑end hotels, restaurants or beach clubs.
  • Exceptional communication skills with a warm, polished guest approach.
  • Strong understanding of reservation systems, seating management and restaurant operations.
  • Ability to remain calm, composed and guest‑focused in a fast‑paced setting.
  • Team‑player attitude with effective coordination with front‑of‑house and kitchen teams.

What we offer

  • Opportunity to join an international, fast‑growing hospitality group with a strong brand.
  • Creative and rewarding work environment that encourages innovation.
  • Competitive compensation package and ample development opportunities.

Questions fréquentes

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Source : ats:smartrecruiters

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Published 1 week ago

Expires 1 month from now

29 views · 0 interested

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AccorHotel

Dubai