Hotel Cleanliness Supervisor – Housekeeping

About the role

The Hotel Cleanliness Supervisor ensures that guest rooms, public areas and facilities meet the brand's quality standards after they have been serviced by housekeeping staff. This role coordinates daily cleaning activities, communicates with multiple hotel departments, and supports the housekeeping manager in operational tasks.

Key responsibilities

• Inspect guest rooms, public areas, pool and other facilities after cleaning to verify compliance with quality standards.
• Run sold‑room reports, verify room status, identify discrepancies and prioritize cleaning assignments.
• Update room status for departing guests and communicate changes to the next shift.
• Act as liaison between Housekeeping, Engineering, Front Office and Laundry to resolve issues and coordinate efforts.
• Document and resolve discrepancies with the Front Desk, preparing and distributing updated room assignments.
• Assist management with hiring, training, scheduling, evaluating, counseling and motivating housekeeping staff.
• Follow all company safety, security and confidentiality policies, reporting hazards or incidents as required.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of relevant housekeeping or cleaning experience.
• Minimum 1 year of supervisory experience in a similar environment.