Housekeeping Coordinator

About the role

Hyatt Centric Jumeirah Dubai is seeking a highly organized Housekeeping Coordinator to support daily operations of the Housekeeping Department. The role acts as the communication hub between housekeeping staff, front office, engineering and other departments, ensuring rooms are ready on time and guests receive exceptional service.

Key responsibilities

• Coordinate daily housekeeping activities and maintain accurate room status updates in the property management system.
• Communicate effectively with Housekeeping Attendants, Supervisors, Front Office, Engineering, and other departments regarding guest requests and operational needs.
• Prepare and distribute daily reports, room assignment sheets, and departmental documents.
• Receive and record guest requests, lost and found items, maintenance issues, and follow up to ensure timely resolution.
• Monitor housekeeping inventories, office supplies, and linen records as required.
• Maintain organized filing systems and accurate departmental records.
• Handle incoming calls and correspondence in a professional and courteous manner.
• Support the Housekeeping management team with administrative tasks and operational coordination.
• Ensure compliance with Hyatt brand standards, safety procedures, and company policies.

Required profile

• Previous experience in a housekeeping coordinator, administrative or hospitality‑related role (preferred).
• Diploma or bachelor's degree in Hospitality Management, Business Administration or a related field (advantage).
• Strong organizational and multitasking abilities in a fast‑paced environment.
• Excellent communication and interpersonal skills.
• Good command of written and spoken English; additional languages are an advantage.
• Flexibility to work shifts, weekends and public holidays as required.

Required skills

• Hotel property management systems.
• Microsoft Office applications (Word, Excel, Outlook).