Integration Specialist

About the role

The Integration Specialist will ensure the smooth operation of enterprise integration services, APIs, and middleware components. You will monitor interfaces, troubleshoot issues, and collaborate with cross‑functional teams to maintain reliable data flows.

Key responsibilities

• Monitor integration services, APIs, queues, scheduled interfaces and middleware components.
• Investigate failed transactions, authentication errors, timeouts, data‑mapping issues and interface performance.
• Coordinate incident resolution with application, database, network, security and external integration teams.
• Support approved configuration changes, certificate updates, endpoint modifications, deployments and release validation.
• Maintain interface catalogues, dependency maps, specifications, runbooks and known‑error records.
• Implement secure API and integration practices, including logging, traceability and access controls.
• Identify changes that require new development or expanded integration scope and route them through formal approval.
• Provide evidence and technical input for root‑cause analysis and service reporting.

Required profile

• Minimum 5 years of enterprise integration and middleware support experience.
• Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring.
• Hands‑on experience with MuleSoft, Boomi or an equivalent integration platform.
• Practical troubleshooting experience across distributed application environments.
• Ability to maintain accurate technical specifications and interface documentation.

Required skills

• SOAP APIs
• REST APIs
• JSON
• XML
• Authentication
• Certificates
• Integration monitoring
• MuleSoft
• Boomi
• Middleware platforms