Officer - Government Relations (UAE National)

About the role

The Government and Regulatory Officer is responsible for processing, handling, and responding to requests and queries received from Courts, Police, Public Prosecution, and Minor Affairs authorities across the UAE and Qatar, ensuring timely, accurate, compliant, and risk‑free case management.

Key responsibilities

• Process and handle UAE Court Orders according to approved procedures.
• Process and handle Qatar Court Orders and law‑enforcement agency requests within defined SLAs.
• Manage police letters and enquiries across all UAE emirates.
• Handle Public Prosecution and CID correspondence in the UAE.
• Manage and respond to email enquiries from government entities or stakeholders.
• Execute case processing through the Velocity‑MOFT system where applicable.
• Ensure all correspondence complies with regulatory instructions and internal policies.
• Monitor, coordinate, and follow up on assigned cases to guarantee timely closure.
• Support initiatives that improve operational efficiency and service quality within the unit.
• Coordinate with internal stakeholders and maintain effective alignment with regulators and support teams.
• Perform other tasks as assigned by line management.