Outbound Telesales Agent

About the role

We are looking for an energetic Outbound Telesales Agent to join our Dubai team. You will drive revenue by contacting prospective and existing customers, promoting our online property platforms, and converting leads into satisfied users.

Key responsibilities

• Make high‑volume outbound calls to prospects and existing customers to sell products and services.
• Achieve daily, weekly and monthly sales targets and KPIs.
• Manage leads, nurture relationships and maintain a robust sales pipeline.
• Handle objections, negotiate terms and close deals efficiently.
• Record all interactions and activities accurately in the CRM system.
• Collaborate with the purchase team to align lead conversion strategies.
• Provide post‑sale support and address customer inquiries to ensure satisfaction.
• Stay updated on product knowledge, sales techniques and industry trends.

Required profile

• High school diploma; a bachelor’s degree is a plus.
• Minimum 2 years of experience in telesales, call centre or customer service.
• Proven track record of meeting or exceeding sales targets in a high‑pressure environment.
• Excellent verbal and written communication skills in English.
• Strong negotiation, persuasion and time‑management abilities.
• Highly motivated, resilient and able to work under pressure.

Required skills