Personal Assistant to the CEO

About the role

Puffy, a nine-figure direct-to-consumer mattress brand with over $1 billion in sales, is hiring a Personal Assistant to own the CEO's personal operations end to end. The role covers experience curation, research and sourcing, provider network development, and proactive calendar and task management, reporting directly to the CEO. It is on-site.

Key responsibilities

• Build a vetted provider network across lifestyle, wellness, automotive and home services that delivers on demand.
• Develop the research and shortlisting method that makes the chosen options the ones acted on.
• Secure coveted reservations and coordinate exclusive event access.
• Design personalised experiences calibrated to a specific set of standards.
• Manage the personal calendar strategically, anticipating needs before they are articulated.
• Own every task from inception to completion, troubleshooting obstacles independently.

Required profile

• 2-3 years of experience in concierge services, lifestyle management, hospitality or an executive/personal assistant role focused on exceptional execution.
• Proven expertise as a master researcher, able to quickly identify and vet high-quality providers, products and solutions.
• Resourceful problem-solver with exceptional communication skills, able to represent a CEO with premium service providers.
• Meticulous attention to detail and strong network-building skills in luxury and high-end service environments.
• Availability for occasional evening/weekend coordination.
• Fluency in Russian or Armenian alongside English is strongly preferred.

Required skills

• G-Suite
• Asana or other project management tools (good to have)

What we offer

• Total annual package of up to USD 72,600, including a base salary and a monthly performance bonus of up to 10% of base.
• Medical, dental and vision insurance based on country of hire.
• Paid time off and public holidays.
• Remote-first work with time-zone overlap, and the option to work from the Dubai headquarters with relocation and visa support.
• Learning and development opportunities and international team collaboration.
• Leaders Club eligibility and monthly recognition awards.