Quality Leader – MENAT & JAFZA Site

About the role

As the Software and Controls Solutions (SCS) Quality Leader for the MENAT region and the JAFZA site, you will champion quality excellence across critical energy infrastructure. Reporting to the SCS Global Quality Leader, you will provide strategic oversight and tactical leadership to ensure regulatory compliance, enhance customer experience and drive operational waste reduction.

Key responsibilities

• Maintain and secure regional qualifications and certifications such as ISO‑9001:2015, TR&S and IEEE‑1012.
• Lead internal and external audit programmes and own certificates of compliance for JAFZA manufacturing operations.
• Act as the voice of the customer during pre‑qualification and project quality engineering phases.
• Conduct daily Gemba walks, monitor Quality KPIs (Customer Experience, Cost of Poor Quality, resolution cycle times, non‑conformance) and enforce “Stop the Line” protocols.
• Collaborate with Sales, Projects, Engineering, Operations and Sourcing to accelerate defect resolution and embed lessons learned.
• Provide quality oversight for contract manufacturers and ensure consistent delivery standards.
• Drive continuous improvement using Lean, Six Sigma, Root Cause Analysis and Shainin methodologies.
• Mentor stakeholders to embed a Zero‑Defect, Built‑in‑Quality culture.

Required profile

• Bachelor of Science degree from an accredited university or college.
• Minimum five years of experience in quality leadership, commercial, operations or supply‑chain roles with a strong focus on quality management.
• Excellent written and verbal communication skills in English.

Required skills

• ISO‑9001:2015
• TR&S certification
• IEEE‑1012
• Lean methodology
• Six Sigma
• Root Cause Analysis
• Shainin methodology