Real Estate Operations & Client Relations Manager

About the role

We are an international Dubai real‑estate company serving mainly European investors. We are seeking a proactive Real Estate Operations & Client Relations Manager to act as the right hand of our Managing Director, handling transactions, client communication and operational follow‑up, especially when the Director is travelling.

Key responsibilities

• Coordinate meetings, property viewings, calls, handovers and signing appointments.
• Maintain oversight of every active client and transaction.
• Follow up consistently with clients, developers, brokers, banks and other parties.
• Manage client WhatsApp groups together with the Managing Director.
• Communicate professionally with international clients in English.
• Collect, prepare and verify transaction documentation.
• Coordinate property reservations, registrations and administrative procedures.
• Monitor DLD records and transaction progress.
• Track deadlines, payments, outstanding documents and required client actions.
• Liaise with developers and their administration or conveyancing teams.
• Prepare regular transaction and client‑status updates for management.
• Keep CRM records, client files and operational checklists accurate and up to date.
• Identify potential delays or missing documents before they become problems.
• Represent the company professionally when the Managing Director is abroad.
• Ensure commitments made to clients are followed through to completion.

Required profile

• Previous experience in Dubai real‑estate transaction coordination, conveyancing, developer administration or brokerage operations.
• Strong reliability, proactivity and ability to work independently.
• Excellent English communication skills, both written and verbal.
• Ability to manage multiple stakeholders and tight deadlines.

Required skills

• Transaction coordination
• Dubai property transaction process
• Conveyancing
• Brokerage operations
• Developer administration
• Client communication
• DLD‑related procedures

What we offer

• Fixed salary
• UAE employment visa
• Performance bonuses linked to completed property transactions