Receptionist – Front Desk at Salon in Dubai Sports City

About the role

Glosse Harmony Salon is hosting an Open Day and seeks a friendly Receptionist to manage the front‑desk operations at its Dubai Sports City location. You will be the first point of contact for clients, handling appointments, inquiries and payments while ensuring a welcoming atmosphere.

Key responsibilities

• Greet clients, answer phone calls and WhatsApp messages, and manage booking inquiries.
• Maintain and update appointment schedules and waitlists using the Fresha software diary.
• Process cash and card payments accurately, handle retail sales transactions and issue receipts.
• Keep the reception area tidy, offer refreshments and communicate any schedule changes to clients.
• Assist with client intake forms, enforce patch‑test compliance and support stylists with opening, closing and administrative tasks.

Required profile

• Prior front‑desk or customer‑service experience in a salon, spa or hospitality setting.
• Strong verbal communication, friendly demeanor and ability to prioritize appointments.
• Attention to detail and capability to resolve client issues or escalate when needed.

Required skills

• Hands‑on experience with the Fresha booking platform.
• Basic payment‑processing skills and general administrative abilities.