Receptionist – Front Desk & Sales Support

About the role

Play Create Eat is seeking a friendly, customer‑focused Receptionist to join its team at Cityland Mall, Dubai. The role combines front‑desk duties with sales support, ensuring every guest enjoys a smooth and welcoming experience.

Key responsibilities

• Greet and assist guests at the front desk with professionalism.
• Handle customer inquiries, bookings and reservations efficiently.
• Support sales initiatives and contribute to achieving business targets.
• Maintain accurate customer records and booking information.
• Provide exceptional customer service to ensure guest satisfaction.
• Assist with daily front‑office and operational tasks.

Required profile

• Minimum 2 years of experience in the Family Entertainment Center industry.
• Strong sales background is mandatory.
• Excellent communication and customer‑service skills.
• Confident, organized and customer‑focused personality.
• Ability to manage multiple tasks in a fast‑paced environment.

Required skills

What we offer

• Full‑time morning shift in a vibrant entertainment environment.
• Opportunity to develop sales and front‑desk expertise.
• Dynamic team culture focused on guest experience.