Relationship Manager – Priority Banking, Emerging Affluent

About the role

Emirates NBD Priority Banking is seeking a Relationship Manager to serve UAE national clients in the Emerging Affluent segment. You will manage a portfolio of salaried individuals, providing tailored banking solutions and ensuring high service quality.

Key responsibilities

• Develop and maintain virtual relationships with clients, addressing service quality and operational concerns.
• Achieve financial targets through selling and cross‑selling bank products, focusing on portfolio and asset growth, wealth referrals, and Forex transactions.
• Ensure compliance with operational risk policies, KYC procedures, and regulatory requirements.
• Maintain daily customer contact, monitor portfolio performance, and support clients throughout their banking journey.
• Deliver exceptional service to positively influence CSAT scores and uphold the bank’s reputation.

Required profile

• University degree in Business or Finance.
• 1 to 3 years of sales experience in financial services or banking, covering retail and wealth management.
• Strong understanding of Forex, liabilities, and asset requirements for affluent clients.