Relationship Officer – Acquisition (Retail Banking)

About the role

The Relationship Officer – Acquisition will join Mashreq’s Retail Banking Group, focusing on onboarding high‑quality Emirati and Islamic clients. You will promote liability products and cross‑sell personal loans, cards, insurance and other bank offerings while ensuring an excellent client experience.

Key responsibilities

• Drive new‑to‑bank business to expand the Emirati and Islamic segment.
• Maintain strong relationships to become a primary banking partner for clients.
• Identify and manage business opportunities within agreed risk‑reward parameters.
• Achieve acquisition targets and deliver significant cross‑sell of bank products.
• Coordinate with product and channel partners across RBG, CIBG and SME FX teams.
• Ensure compliance with KYC, AML, account reviews and high‑value transaction monitoring.

Required profile

• Minimum 3 years of experience in banking sales or client acquisition.
• Strong understanding of liability products, personal loans, cards and insurance.
• Ability to build and sustain long‑term client relationships.
• Self‑starter with consistent productivity and performance.

Required skills

• Sales
• KYC
• AML
• Marketing

What we offer

• Opportunity to work with a leading UAE bank.
• Dynamic, competitive environment with clear growth pathways.
• Access to a broad product suite for cross‑selling.