Reservation Agent – Hospitality (Dubai)
Gastronaut Hospitality · Dubai
Job description
About the role
Gastronaut Hospitality is seeking a proactive Reservation Agent to manage guest reservations across its venues in Dubai. The role involves handling inquiries, coordinating bookings, and ensuring a seamless reservation experience for guests.
Key responsibilities
- Respond to guest inquiries via phone, email, and in‑person.
- Create, modify, and confirm reservations using the company’s booking system.
- Maintain accurate reservation records and update guest information.
- Coordinate with front‑of‑house and kitchen teams to ensure reservation details are communicated.
- Handle multiple requests simultaneously while delivering high‑quality service.
Required profile
- Previous experience in reservations, hospitality, or customer service (preferred).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Customer‑focused, professional attitude.
- Ability to thrive in a fast‑paced hospitality environment.
Required skills
- Communication Skills
- Computer skills
- Reservations
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Published 1 month ago
Expires 3 weeks from now
24 views · 0 interested
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Gastronaut Hospitality
Dubai
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