Sales Administrator / Sales Support Executive

About the role

A detail-oriented and proactive Sales Support Executive is sought to provide administrative and operational support to the Sales Team in Dubai. The role coordinates with customers, vendors and suppliers to ensure smooth processing of sales orders, timely deliveries, accurate documentation and efficient follow-up of payments.

Key responsibilities

• Support the Sales Team through direct interaction with customers, vendors, suppliers and related parties.
• Work with Sales Managers to monitor, update and report the status of active and forecasted sales orders.
• Expedite orders so that customer delivery expectations are met.
• Create and maintain sales orders, quotations and related documentation.
• Prepare vendor purchase orders and follow up on their status; prepare service orders and support service order invoicing.
• Generate periodic commercial reports and obtain pricing quotations from third-party suppliers.
• Maintain data accuracy and integrity in the ERP system through weekly and monthly reporting.
• Follow up on sales invoices to ensure timely payment collection.
• Perform other miscellaneous duties as assigned.

Required profile

• Minimum of 2 years of related experience in sales support, coordination or administrative roles.
• University diploma or degree.
• Experience with ERP systems is an advantage.

Required skills

• Proficiency in MS Office applications.
• ERP systems (an advantage).