Sales Coordinator – Customer Engagement & Cold Calling

About the role

MY PERFUME FACTORY LLC is looking for a confident, customer‑focused Sales Coordinator to support its sales activities in the perfume, beauty and retail sector. The role involves engaging customers, making cold calls, following up on leads and nurturing relationships with both VIP and regular clients.

Key responsibilities

• Coordinate daily sales activities and provide support to the sales team.
• Conduct cold calls and follow up with prospective and existing customers.
• Build and maintain strong relationships with VIP and regular clients.
• Handle customer inquiries and deliver excellent service.
• Support business growth through effective communication and coordination.

Required profile

• Experience in sales, customer service, telecalling or a similar role.
• Excellent communication and interpersonal skills.
• Fluency in English and Hindi; Arabic is an advantage.
• Comfortable making cold calls and conducting follow‑ups.
• Professional, positive and customer‑focused attitude.
• Experience in the perfume, beauty, luxury or retail industry is preferred.

Required skills

• Strong knowledge of customer relationship management, sales coordination and client follow‑up.

What we offer

• Estimated salary AED 4,500–6,500 per month.
• Full‑time position in a dynamic retail environment.