Sales Coordinator – Support Sales Operations

About the role

The Sales Coordinator will manage leads and support the sales team by coordinating activities, handling documentation, and ensuring smooth communication between internal departments and clients. This position is key to maintaining efficient sales operations and delivering high‑level customer service.

Key responsibilities

• Provide administrative and operational support to the sales team.
• Process sales queries, quotations, proposals, contracts, and invoices.
• Coordinate with clients to follow up on inquiries, proposals, and documentation.
• Maintain accurate sales records, reports, and CRM data.
• Track sales performance metrics and prepare regular sales reports.
• Liaise with finance, operations, and compliance to ensure timely service delivery.
• Assist in scheduling meetings, client calls, and presentations.
• Support onboarding of new clients and ensure complete documentation.
• Handle customer queries and resolve issues promptly and professionally.
• Ensure compliance with company policies and procedures.

Required profile

• Bachelor’s degree in business administration, marketing, accounting, IT or a related field.
• Proven experience in a sales support or coordination role.
• Strong organizational, multitasking and communication skills.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Proactive, solution‑oriented mindset with high attention to detail.

Required skills

• Proficiency in Microsoft Excel, Word and PowerPoint.
• Experience with CRM systems (advantageous).