Sales Manager – Nissan Retail Operations

About the role

Al Masaood is seeking an experienced, results‑driven Sales Manager to lead its Nissan retail sales operation in Abu Dhabi. Reporting to the Retail Sales Manager, you will be responsible for meeting vehicle sales targets, enhancing customer satisfaction, and driving overall showroom performance.

Key responsibilities

• Lead and manage daily operations of the retail sales team to achieve sales and profitability goals.
• Develop, coach, and motivate Sales Consultants to maximise individual and team performance.
• Monitor sales performance, pipeline activity and key KPIs, implementing action plans as needed.
• Build and maintain strong customer relationships to boost loyalty, retention and satisfaction.
• Handle customer escalations and ensure prompt resolution of complaints.
• Analyse market trends, competitor activity and customer preferences to identify growth opportunities.
• Prepare and present regular sales, gross profit and performance reports to management.
• Utilise CRM and DMS systems to manage leads, customer interactions and sales activities.
• Partner with Marketing to support promotions, campaigns and new product launches.
• Drive continuous improvement initiatives to increase operational efficiency and customer experience.
• Maintain compliance with Nissan Dealer Standards, showroom presentation requirements and brand guidelines.
• Ensure adherence to company policies, QHSE requirements and safe working practices.

Required profile

• Bachelor’s degree in Business Administration or a related discipline (preferred).
• 3–5 years of experience in a Sales Manager, Sales Supervisor or similar automotive sales leadership role.
• Proven track record of achieving ambitious sales targets and business objectives.
• Experience leading, developing and motivating sales teams.
• Strong understanding of customer‑focused sales environments and dealership operations.
• Fluent English communication skills.

Required skills

• Leadership and people‑management capabilities.
• Commercial and business acumen.
• Customer‑focused mindset.
• Analytical and problem‑solving abilities.
• Effective communication and stakeholder‑management skills.

What we offer

• Opportunity to join one of the UAE’s leading automotive groups.
• Leadership role within a well‑established retail sales operation.