Senior Client Manager – Dubai

About the role

The Senior Client Manager will own a portfolio of strategic accounts for Al Rostamani Communications, analysing client needs and positioning ARC solutions to drive revenue and margin growth. The role requires a consultative approach, strong empathy, and the ability to articulate value in the client’s terms.

Key responsibilities

• Align sales activities with ARC’s strategic objectives and ensure sales plans are met.
• Develop systematic account strategies to grow profitability and secure turn‑around solutions.
• Conduct vulnerability analyses against competitors to place client requirements at the core of proposals.
• Design and execute sales, marketing and go‑to‑market strategies, including product pricing and profit‑margin management.
• Plan and implement tactical promotions and integrated marketing programmes for target segments.
• Manage existing accounts, cross‑sell and up‑sell, and expand into new market segments.
• Negotiate with vendors on product, pricing, marketing activities, technical support and sales rebates.

Required profile

• Proven experience managing large, strategic client accounts.
• Strong analytical and questioning skills to understand client business requirements.
• Ability to influence clients and clearly articulate solution value.
• Focus on revenue growth and margin improvement while advocating client needs.

Required skills