Senior Developer (Endur) - Energy & Commodities
Publicis Sapient · Doubaï
Job description
About the role
Publicis Sapient is looking for a Senior Developer (Endur) to provide Level 2 functional and technical support for Endur applications in energy and commodities trading. The role keeps day-to-day trading operations stable by investigating and resolving incidents across Front Office, Middle Office, Back Office and Logistics, and by collaborating with development, infrastructure and business teams.
Key responsibilities
- Investigate, troubleshoot and resolve incidents across Front Office, Middle Office, Back Office and Logistics functions.
- Monitor Endur application performance, End-of-Day processing, P&L calculations and system health checks.
- Perform SQL queries, log analysis and root cause investigations.
- Manage incidents, service requests and production issues according to SLAs and ITIL processes.
- Analyse recurring incidents and work with development teams to implement permanent fixes.
- Support configuration changes, system enhancements, integration troubleshooting, UAT, regression testing and release validation.
- Maintain SOPs, technical documentation and knowledge articles.
- Work with L3 support, development and infrastructure teams, and identify automation and performance improvements.
Required profile
- Hands-on Endur (OpenLink) support experience in energy and commodities trading.
- Strong understanding of the commodity trading lifecycle (Front, Middle and Back Office).
- L2 production support, incident management and troubleshooting experience.
- Working knowledge of ITIL practices and Agile delivery teams.
- Ability to mentor junior team members and work in a fast-paced, client-facing environment.
Required skills
- Strong SQL, database analysis and log investigation.
- Understanding of Endur configurations, workflows, scripting and integrations.
- Experience with End-of-Day processing, P&L validation and Endur integrations with risk, finance, reporting and data platforms.
- Exposure to OpenJVS, OpenComponents or Endur customisation frameworks, and to Endur upgrades, modernisation or cloud environments.
- Knowledge of Python, Java or other languages used for automation, and familiarity with data analytics, reporting or visualisation tools.
What we offer
- Career growth and training opportunities.
- A collaborative, agile and diverse regional team.
- Comprehensive insurance and medical benefits.
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Published 18 hours ago
Expires 1 month from now
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Publicis Sapient
Doubaï
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