Senior Relationship Manager – Trade & Working Capital

About the role

To manage existing and solicit new Trade & Working Capital (TWC) relationships for the Business Banking Division, meeting both financial and non‑financial objectives. The role involves sourcing new‑to‑bank customers, up‑selling and cross‑selling a full range of bank products, and ensuring portfolio quality and regulatory compliance.

Key responsibilities

• Develop and grow a portfolio of TWC, MOD and SBL clients, originating new‑to‑bank relationships and cross‑selling additional products.
• Conduct credit evaluations, obtain client financial documents, and prepare credit proposals for approval.
• Oversee the full credit lifecycle: approval, documentation, disbursement of limits, and post‑sale support.
• Maintain portfolio quality through regular client visits, documentation checks, stock inspections, and compliance with KYC/AML policies.
• Provide superior customer service, monitor account conduct, and address credit issues promptly.

Required profile

• Minimum 5 years of banking sales and relationship‑management experience in the local market.
• MBA, CA or equivalent qualification preferred.
• Strong analytical, negotiation and interpersonal abilities.

Required skills

• Credit evaluation and approval
• Documentation and disbursement of credit limits
• KYC/AML compliance
• Trade finance and working‑capital product knowledge