Telecommunications Assistant

About the role

A full-time Telecommunications Assistant is sought to support daily telecommunications operations, help with communication systems and coordinate technical and administrative activities. The role suits someone with good communication skills, basic technical knowledge and the ability to support efficient service delivery.

Key responsibilities

• Provide administrative and operational support for daily telecommunications activities.
• Assist with monitoring telephone systems, communication networks and related equipment.
• Help coordinate the installation, maintenance and troubleshooting of telecommunications devices and services.
• Record and track service requests, technical issues and maintenance activities.
• Respond to internal inquiries about telephone services and communication equipment.
• Assist with configuring and maintaining basic telecommunications devices and connections under supervision.
• Coordinate with technical teams, service providers and external vendors to resolve operational issues.
• Maintain records of equipment, service agreements and technical documentation.
• Monitor equipment inventory and assist with ordering supplies.
• Support routine system checks and report service interruptions or equipment faults.
• Prepare basic operational reports and update telecommunications records.
• Follow procedures for equipment handling, data security and workplace safety.

Required profile

• Diploma or certificate in Telecommunications, Information Technology, Electronics or a related field is an advantage.
• Previous experience in telecommunications, technical support or administration is beneficial.
• Basic understanding of telephone systems, communication equipment or network fundamentals.
• Familiarity with computers and Microsoft Office applications.
• Good troubleshooting, organizational and problem-solving skills, strong attention to detail and good written and verbal communication.
• Ability to follow technical instructions and procedures, and willingness to learn new technologies.
• Must live in the UAE, be legally authorized to work there, hold a personal UAE bank account, and not hold a Seeker, Tourist, Visit, War, Grace Period or Cancelled visa.

What we offer

• Competitive compensation and benefits package.
• Opportunities to develop technical and telecommunications skills.
• Practical exposure to communication systems and related technologies.
• Collaboration with technical professionals and operational teams.
• Professional development and a supportive, team-oriented working environment.