Waiter / Waitress

About the role

Caravan by Our Habitas Hatta, an adventure camp in the Hatta mountains, is looking for a Waiter / Waitress. You will create warm, relaxed and memorable dining experiences, connecting with guests and sharing the stories behind the menus, working closely with the Food & Beverage and Culinary teams.

Key responsibilities

• Welcome guests warmly and create a relaxed, engaging dining experience from arrival to departure.
• Take food and beverage orders accurately, noting individual preferences, allergies and dietary requirements.
• Maintain strong knowledge of menus, ingredients, preparation methods and daily specials.
• Make thoughtful recommendations and identify natural opportunities to upsell food, beverages and experiences.
• Serve food and beverages efficiently with high standards of presentation, anticipating guest needs.
• Prepare and maintain tables and service areas, and coordinate with the Culinary, Bar and wider F&B teams.
• Process guest bills and payments accurately, and respond to feedback and concerns, escalating where appropriate.
• Follow food safety, hygiene and responsible service standards, and support opening, closing and side duties.

Required profile

• Previous experience as a Waiter / Waitress or in a similar guest-facing role in a hotel, resort, restaurant or lifestyle hospitality setting is preferred.
• Naturally warm, attentive and engaging, with good understanding of restaurant service.
• Comfortable recommending menu items and working with colleagues from different cultures.
• Organised, accurate and able to work shifts, weekends and public holidays.
• Fluent English is required; additional languages are an advantage.

What we offer

• Opportunities to progress within a global family of brands.
• Healthcare, a competitive salary and extra perks across the Ennismore family of brands.
• Learning opportunities and a relaxed, innovative culture.