KYC Analyst – Quality Assurance

About the role

We are seeking a KYC Analyst to join a confidential regulated financial services and fintech firm in Dubai. The role focuses on quality assurance of KYC, CDD, EDD and AML casework, ensuring that files are complete, accurate and compliant with internal standards.

Key responsibilities

• Perform quality assurance reviews over KYC, CDD, EDD files and AML‑related casework.
• Review customer documentation, risk ratings, screening outcomes and case narratives for accuracy and completeness.
• Identify documentation gaps, process errors and quality issues; provide clear feedback to relevant teams.
• Support QA sampling across onboarding, periodic reviews, sanctions/PEP screening and transaction monitoring cases where applicable.
• Maintain QA trackers, issue logs, error trends and remediation follow‑ups.
• Support reporting/MI on quality scores, recurring issues, SLA performance and improvement areas.
• Collaborate closely with Compliance, AML, Operations, Onboarding and Risk teams to improve file quality and process consistency.
• Assist with updating QA checklists, SOPs, templates and review standards.
• Support audit and regulatory review readiness by ensuring files are evidence‑based and audit‑ready.

Required profile

• Bachelor’s degree in Business, Finance, Accounting, Law, Risk or a related field.
• 1–4 years experience in KYC, AML, CDD, EDD, onboarding quality control or financial crime operations.
• Strong understanding of KYC/AML fundamentals and a risk‑based approach.
• Excellent attention to detail and ability to identify quality gaps.
• Strong written and verbal communication skills in English; Arabic is a plus.

Required skills

• Microsoft Excel
• World‑Check / Refinitiv screening tools
• Dow Jones screening tools
• ComplyAdvantage
• Actimize
• Oracle FCCM