SOC Technical Account Manager – Cyber Security Consultant

About the role

We are looking for an experienced SOC Technical Account Manager to act as the primary cyber‑security liaison for our enterprise customers. The role combines day‑to‑day SOC operations management with stakeholder engagement, governance reporting and incident coordination in a large‑scale environment.

Key responsibilities

• Manage day‑to‑day SOC operations and security monitoring.
• Monitor, investigate, and respond to security incidents and alerts.
• Administer SIEM/SOAR platforms such as Microsoft Sentinel, Splunk, LogRhythm, or DNIF.
• Develop and maintain SIEM use cases, correlation rules and SOAR playbooks.
• Conduct threat hunting and threat‑intelligence analysis using MITRE ATT&CK.
• Coordinate incident response and escalation activities.
• Produce weekly and monthly governance and compliance reports for customer stakeholders.
• Ensure MSSP SLA compliance and service‑delivery excellence.
• Collaborate with customer IT, infrastructure and security teams.
• Participate in audits, compliance reviews and cyber‑security drills.
• Serve as technical escalation point for SOC operations and security incidents.

Required profile

• 8–12+ years of experience in SOC or cyber‑security operations.
• Proven background working in MSSP environments.
• Hands‑on expertise with SIEM platforms (Microsoft Sentinel, Splunk, LogRhythm, DNIF).
• Experience designing and operating SOAR automation and incident‑response playbooks.
• Strong knowledge of threat hunting, threat intelligence and the MITRE ATT&CK framework.
• Familiarity with EDR solutions such as CrowdStrike, Carbon Black, Trend Micro and Palo Alto.
• Demonstrated ability to produce governance reporting and manage customer stakeholders.
• Excellent communication and presentation skills.

Required skills

• Microsoft Sentinel
• Splunk
• LogRhythm
• DNIF
• SOAR automation platforms
• MITRE ATT&CK framework
• CrowdStrike
• Carbon Black
• Trend Micro
• Palo Alto Networks
• EDR technologies
• SIEM use‑case development
• Threat hunting
• Threat intelligence analysis